Patient Payment

Prelude accepts personal checks, money orders, cashier checks, credit cards (VISA and Mastercard) and cash payments. Easy online payments can be made using a credit or debit card or PayPal.


Prelude Behavioral Services is a provider for many insurance companies. Be sure to bring your insurance information with you to each visit. You are also encouraged to contact your insurance carrier to check on your policy’s coverage before your first visit. Prelude is a provider for Title XIX (Medicaid).

Financial Assistance

For those who qualify, financial assistance for services is available. A financial assessment of resources and/or insurance is completed during your first visit. To be considered for financial assistance, please bring with you the following information for each person supporting your household:

  1. Payroll stubs from the previous month or most recent payroll stubs.
  2. Income verification from The Workforce Center.
  3. Documentation of other income, including but not limited to FIP, rental income, social security, unemployment, etc.

You can download a downloadable financial checklist here.