The Employee Assistance Program helps resolve personal problems before they negatively affect your health, relationships with others, or job performance. The service is an employee benefit for companies that have contracted with Synchrony. Synchrony counselors provide confidential, professional counseling, education and referral services to you and your family members. EAP staff can meet with you up to six times for assessment and short term counseling. Referrals can be made to community services for further assistance, if needed.  Employees can call to set up an appointment.

When you come to Synchrony, you will meet with an experienced and specially trained counselor who will assist you in getting the help you need. If the counselor believes you need specialized or longer-term counseling, you may be referred to another qualified professional. The important thing is that you and your counselor decide on a plan that’s right for you.

Tobacco cessation is an important topic for many employers and their employees. Smoking related illness in the U.S. cost more than $300 billion a year, which includes $156 billion in lost productivity. 40 million Americans are smokers, however, studies show at any given time, 40% of smokers are thinking about quitting and 20% are ready to quit.

Synchrony can help your organization become smoke and tobacco free through the American Lung Association’s Freedom from Smoking program. This evidence-based program helps participants develop a plan of action leading to quit day and provides support to remain tobacco free. The program meets current practice standards of the Affordable Care Act and leading health organizations.

The curriculum is delivered to a group of 6-16 employees with 8 2-hour sessions over the course of 7 weeks. Contact us for more information about the program, scheduling, and pricing.

Studies have shown companies who make investments in training and staff development have lower employee turnover and higher customer satisfaction. It is our mission to help your company achieve that.

• Class size is limited to 12. An additional class will be scheduled if the waiting list is more than seven (7) individuals. Classes with fewer than three (3) participants registered within five days of the class will be canceled.
• Classes are free to full service contractors.
• A fee of $25 per participant is charged to those companies that are billed on a per case basis.

Please call 319.351.9072 or 800.444.9014 to register.

Company Specific Trainings

Synchrony also offers trainings tailored for company needs. These can be presented at either the Synchrony office or on-site at the company. Contact Synchrony for details on training hours included in your company contract or per case pricing.

Trainings we can provide include, but are not limited to:

• Stress Management
• Dealing with Difficult People
• Performance Managements and Reviews
• Navigating Change
• Diversity and Cultural Competency
• Sexual Harrassment
• Drug-Free Workplace

We can help you create a drug-free workplace through counseling and training.  If your organization is regulated by the Department of Transportation (DOT), we offer a complete DOT compliance program with training for your supervisors.

There are two versions of this training.  The first, for new supervisors and anyone who has not taken the class before, is two hours long.  The second is a refresher class for those who have already taken the first class, and it is one hour long.  Both classes include dynamic activities, discussion, and videos, and the skills learned in the class are easily transferable to the workplace.  In fact, these skills include consistency, documentation, and progressive discipline, which are necessary skills for supervisors regardless of whether drugs or alcohol are concerned.

We can come to your site day or evening to conduct this training for any size group.  Contact us for scheduling and pricing information.